FAQ

HOW TO ORDER

Add the items you wish to purchase to the shopping cart and check out when you’ve finished shopping. Follow the prompts to enter required billing and purchase method information. Immediately after you submit your order, a list of items ordered, along with an order number will pop up on screen to print out as a confirmation. The page is encrypted and secure.

For Web Order Inquiries please email our Support Order Desk at support@fundytactical.com.

SHIPPING
Our packages are shipped via Canada Post, at a flat shipping & handling rate of $15.00, anywhere within the Canadian provinces. 
For customers residing in Northwest Territory, Yukon Territory or Nunavut Territory, please contact us for a shipping rate. 

For orders over $400.00 before taxes, shipping is FREE … within the Canadian provinces.


5.11 SIZE CHARTS

RETURN POLICY
Fundy Tactical & Uniform has a 30-day returns and exchanges policy. You may return your merchandise to us within 30 days upon the receipt of your product. Refunds will be applied to original credit card used at the time of purchase.

Postage will only be refunded on returns due to defective merchandise or an error in shipping. Postage will not be refunded on returns due to personal dislikes or sizing problems. In the event that the style being returned is no longer available for exchange, a product of equal value may be ordered.

Fundy Tactical & Uniforms will only honor returns on orders placed directly with us. Exchange must be for the same product, or a product of the same value. Shipping charges will only be covered by us in the event of a return or exchange of a defective product, or a shipping error.

Gifts may be exchanged only if original hangtags are attached and the product has not been washed or worn. In the event that the style being returned is no longer available for exchange, a product of equal value may be substituted instead.

Please be sure to follow washing and handling instructions carefully as Fundy Tactical and Uniforms does not give returns or exchanges due to mis-washing of products.