F.A.Q

HOW TO ORDER

Add the items you wish to purchase to the shopping cart and check out when you’ve finished shopping. Follow the prompts to enter required billing and purchase method information. Immediately after you submit your order, a list of items ordered, along with an order number will pop up on screen to print out as a confirmation. The page is encrypted and secure.

For Web Order Inquiries please email our Support Order Desk at support@fundytactical.com.

SHIPPING
Our packages are shipped via Canada Post, at a flat shipping & handling rate of $20.00 anywhere within the Canadian provinces. 
For customers residing in Northwest Territory, Yukon Territory or Nunavut Territory, flat rate shipping of $25.00 is applied. 

For orders over $400.00 before taxes, shipping is FREE… within the Canadian provinces.  Sorry at this time Free Shipping does not apply for Northwest Territory, Yukon Territory or Nunavut Territory

RETURN POLICY
Fundy Tactical & Uniforms offers a 30-day refund and exchange policy on unworn, resaleable merchandise for both in-store and web-store purchases.

For web-store orders, 30 days begins upon delivery of merchandise to the customer.

All returns must be accompanied by a transaction receipt.

Purchases will be refunded using the original method of payment, or may be exchanged for items of equal value.

Postage is only eligible for refund on orders involving *defective merchandise or shipping error.

Customers will be responsible for any additional postage required to return or exchange unwanted items due to fit, colour, or personal preference.

*Defective merchandise

Fundy Tactical makes every effort to ensure items meet quality control standards prior to sale.

Items with manufacturing flaws may be covered under manufacture warranties, and we will replace or refund defective products when possible.

It may be necessary for Fundy Tactical to examine items to determine if flaws meet manufacturer warranty specifications.

Always follow wash and care labels, Fundy Tactical cannot guarantee items if proper care instructions have not been followed, nor can we replace items that have been damaged through normal wear and tear.